Privacy Policy for KHKuly Mardan

Effective Date: Aug 1, 2024

Welcome to KHKuly Mardan, an application and website (khkulymardan.com) designed to facilitate the lodging of complaints to the DC office Mardan. We are committed to protecting your privacy and ensuring the security of the information you provide. This Privacy Policy explains how we collect, use, and safeguard your data. By using KHKuly Mardan, you agree to the terms outlined below.

1. Information We Collect

When you use KHKuly Mardan, we may collect the following information:

• Personal Information: This includes your name, contact details (phone number, email), and any other data you provide while submitting a complaint.
• Complaint Details: Information regarding the issue you are reporting, including descriptions, location, and any photos or supporting evidence you submit.
• Technical Data: Information such as your device type, IP address, and app usage data for performance analysis.

2. Use of Information

We use the collected information for the following purposes:

• To submit and track complaints to the DC office Mardan.
• To communicate with you regarding the status or outcome of your complaint.
• To improve the app and website’s user experience and technical performance.

Please note: You cannot edit or delete the complaint or any information once it is submitted. Therefore, ensure all details provided are accurate and genuine before submission.

3. User Conduct

To maintain a respectful and constructive platform, all users are required to follow these rules:

• No Abuse or Offensive Content: Refrain from using foul or inappropriate language when submitting complaints. Abusive or malicious submissions may result in a suspension or permanent ban from using the app.
• Respectful and Genuine Communication: Ensure that complaints are respectful, specific, and legitimate. Misuse of the platform for fake complaints or non-constructive criticism will not be tolerated.

4. Data Security

We implement security measures to protect your personal information from unauthorized access, disclosure, or alteration. While we take reasonable precautions, we cannot guarantee absolute security, especially for online data.

5. Editing and Deletion of Data

Once a complaint is lodged, you cannot edit or delete any information submitted through the app or website. Please verify the accuracy of your complaint before submission, as the information will be permanently stored for processing by the DC office Mardan.

6. Compliance with Google’s Policies

As a responsible platform, we comply with Google’s policies and guidelines for mobile apps and web services. However, please be aware that your submission cannot be altered or removed once submitted, and it is the responsibility of the user to provide correct and respectful information.

7. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our app or website. Any changes will be posted on khkulymardan.com, and continued use of the service will be considered acceptance of any updates.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, feel free to contact us at:

Email: support@khkulymardan.com